Wendy Dickerson joined CAS in 2015 as a help desk specialist in the CAS Customer Center. Her primary responsibilities included answering complex search strategy and CAS product inquiries from customers. Wendy always created a great customer experience by applying her scientific knowledge, product expertise, and positive attitude. In 2022, she became a customer success specialist, where she is now responsible for providing CAS product training sessions for our North American customers. She received a Bachelor of Science in chemistry from Western Connecticut State University.