Contacting the CAS Customer Center
Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service. For example, product features, account set-up or access, or formulating a search strategy, etc.
- Hours: Monday 8:00 AM through Friday 12 midnight U.S. Eastern Time
- Phone: 1 800.753.4227 (North America) or +1 614.447.3731 (if calling outside of the USA) (
Once connected please select:
Option 2 for general information, technical support, or account-related questions
Option 3 for assistance with search strategies, database content, or using a product. -
Email: help@cas.org
Customer Sales and Support outside of the Americas
Please select your region below to see contact information.
- China
- India
- Japan
- Asia Pacific (excluding China, India, Japan)
Media Enquiries
Please email cas-pr@cas.org