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CAS Customer Center

Contact the CAS Customer Center if you have questions or need additional information about any CAS solution or service including product features, account inquiries, set-up or access, formulating a search strategy, etc. If you are outside of North America, scroll down to select your region.

Hours: Monday 8:00 a.m. – Friday 12:00 a.m. EST (midnight)

Email: help@cas.org

Phone: 1 800.753.4227 (North America), +1 614.447.3731 (if calling outside of the United States)

Customer Sales and Support outside of the Americas

Please select your region below to see contact information.

China
India
Japan
Asia Pacific (excluding China, India, Japan)

CAS STNext® and STN IP Protection Suite™ Customers in EMEA

CAS STNext and STN IP Protection Suite customers in Europe, the Middle East, and Africa can contact the EMEA Customer Center.

Hours: 8.30 a.m. - 5.00 p.m. (CET) Monday - Friday

Email: EMEAhelp@cas.org

Phone: +49 721 9588 3155

Media Enquiries

Rhonda Ross
Email: cas-pr@cas.org

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